OUR COMPANY PROFILE

Courtesy Point Technologies, Inc. (CPTI) was incorporated on February 5, 2003. It is focused in providing Information Technology solutions and services to the growing leisure industry.  We are a very dynamic I.T. company who has the capability to respond to the IT needs of hotels, clubs, entertainment centers, serviced apartments and restaurants. As a one-stop shop for hospitality solutions, CPTI offers cost-effective software and reliable support to its customers.  

 The company started operation in 2004 with two employees, one for sales and one for technical support. Today, we have a total of 15 regular employees, 10 of which belong to the Technical Support team.  For the first two years of our operation, we were able to capture a good number of major hotels and country clubs in the Philippines who switched to our solutions. In 2006, we were voted as the Vendor with the Best Customer Support by an IT organization. 

 We shall continue to strive and differentiate ourselves from our competitors by delivering five-star solutions and services that will exceed customer expectations and establish long-term customer relationships. 

 OUR PEOPLE

 Consisting of people who are accomplished IT professionals in the Hospitality industry, CPTI shall market, sell and support state-of-the-art solutions that are aligned and consistent with its clients’ business objectives. 

 Susan M. Reyes, with her 20 years of experience as IT Head in hotels and Operations Head in an IT software company, is the President and majority shareholder of the company. Ably supporting Susan is the Vice President, Joaquin R. Martinez, who is bringing with him his extensive hotel experience and a number of years as Sales Manager with the leading POS vendor. Omar Olorosisimo, as the Technical Support Manager, also worked for several years with a POS Vendor and with the leading international IT company as Technical Engineer.

 OUR VISION

The Vision of Courtesy Point is to be the Vendor of Choice in hospitality solutions and services in the Leisure market.

OUR MISSION

 To completely and consistently satisfy our customers is our primary mission. We listen to them and understand their changing needs. We are convinced that the success of our business depends on satisfied customers. We will achieve this by delivering the right solutions, the right support and services with our dedication to quality. 

 Our employees are the most important resource of our company. Our corporate culture is to offer a participative environment that supports teams and individuals. CPTI encourages employees their development and achievement by giving the right tools and training and through recognition, rewards and opportunities for career growth. 

 OUR VALUES

 Integrity

Commitment

Efficiency

 From the beginning, we have always made it a point to hold on to our vision, mission and corporate values. We have put a high premium on highly competent and motivated employees who are committed to customer service and satisfaction, values-driven work culture and up-to-date state-of-the-art technology. 

 We Support Every Courtesy Moment with the Customer

 The company name of Courtesy Point was inspired with the idea that the users of our solutions should always be in a point of being courteous to their guests yet should also be technologically efficient. Our technologies should always support these courtesy moments with the customers because we believe that Courtesy Point  is every bit as dedicated to first-class customer service as our clients are to serving their guests.

© Courtesy Point 2008. All rights reserved.